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Trade.com Broker Review

Review By: Max Webster Review Updated: October 13, 2019

Address: Trade Capital Markets (TCM) Limited 148 Strovolos Avenue 1st Floor 2048 Nicosia Cyprus

Phones: +357 22030446

Forex ETF Stocks CFD Crypto Spread Betting

Spread

1

Max. Leverage

1:30

Deposit Protection

£20,000

Min. Deposit

£100

Spread

1

Max. Leverage

1:30

Deposit Protection

£20,000

Min. Deposit

£100

Spread

0.6

Max. Leverage

1:30

Deposit Protection

£20,000

Min. Deposit

£100

Spread

1 Point

Max. Leverage

1:30

Deposit Protection

£20,000

Min. Deposit

£100

Spread

1

Max. Leverage

1:30

Deposit Protection

£20,000

Min. Deposit

£100

Spread

1

Max. Leverage

1:30

Deposit Protection

£20,000

Min. Deposit

£100

Our Overall Rating

Rating 4.1
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Trade.com is an online broker, offering Forex, cryptocurrencies, and other instruments. Founded in 2013, Trade.com is a trading company operated by Lead Capital Markets Ltd., based in Cyprus, and fully authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC). The broker offers excellent trading platforms, including MT4, with separate trading platforms for ‘live’ stocks and ETFs. They also offer negative account balance protection, and customer compensation of up to 20,000 EUR, as part of the Investor Compensation Fund (ICF).

Commissions & Fees

Rating

Trade.com offers a straightforward fee model with no commissions and dynamic spreads. Spreads for each instrument are listed on the website, and available to non-clients. This makes the fee structure very transparent, but some spreads seem to be higher than typical, with the default spread on the USD/EUR quoted at 3 pips. There are also a few other fees levied on clients, including an overnight charge, or swap fee, applied to positions that remain open overnight, conversion fees if your account currency is different from the quoted price for an asset, and an inactivity fee after 90 days. There are no other account fees, and no deposit or withdrawal fees.

Platforms & Tools

Rating

Clients can use either the Trade.com WebTrader platform or the trusted and popular MetaTrader 4. The browser-based WebTrader platform is available on any device and is fully mobile compatible. It incorporates high-quality trading tools and indicators and offers access to over 2,000 assets. The MT4 option comes with all the usual features and plugins that are compatible with MT4, including Expert Advisors and various charting tools. Both platforms are available as mobile versions for both iOS and Android devices. The platforms are intuitive, robust and easy to navigate.

Customer Service

Rating

Customer support is available from 22:00 Sunday to 22:00 Friday, GMT, via email and live chat. Attempting to contact live chat out of hours takes you to a convenient form to submit your question, and you will receive an answer fairly promptly when the office reopens. Support staff are responsive, polite and helpful. The company does not appear to maintain social media accounts, and while there is a FAQ page, it is not as extensive as many competitors. Having said that, there is an excellent education centre, and a lot of information on the website, on every aspect of the company, all linked from the bottom of the home page.

Regulatory details

HIGH RISK INVESTMENT WARNING: Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71.36% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.

TRADE.COM is a trade name operated by Trade Capital Markets (TCM) Ltd (ex. Leadcapital Markets Limited) and Livemarkets Limited. Trade Capital Markets (TCM) Ltd is authorized and regulated in Cyprus by the  Cyprus Securities and Exchange Commission (license number 227/14), and authorized in South Africa by the Financial Sector Conduct Authority (FSP number 47857). Livemarkets Limited is authorized and regulated in the United Kingdom by the Financial Conduct Authority (Firm Reference Number 738538).

Restricted Jurisdictions: We do not establish accounts to residents of certain jurisdictions including Japan, Canada and USA. For further details please see Terms & Conditions.

Final Thoughts

Trade.com offers a convenient way to trade, with a regulated European broker, offering a range of Forex pairs, along with a choice of other instruments. While there are no commissions, no administration fees, and no deposit or withdrawal fees, spreads are quite high. So, it’s important to look at your personal investment needs and assess whether this broker is a good deal for you. The trading platforms are of high quality, mobile trading is highly functional, and customer service responsive. This popular European broker clearly has a lot to offer to Forex traders, and those wishing to diversify into other instruments.

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