Direktbroker-FX Broker Review

Commissions & Fees

Customers’ accounts have a minimum deposit of €100, which seems like an unnecessary limitation given most investors on the platform will be depositing significantly above this amount. The spreads on offer are generally pretty competitive compared to industry averages. Spreads on trades average around 0.1 pips on a typical EUR/USD, which is very competitive. However, there are additional commissions of around €2.4 per standard lot. For users executing smaller trades, this can add up, so you should think about what kind of volume you will be trading with before committing.

Platforms & Tools

As is standard with most brokerages these days, Direktbroker-FX provides support for the popular, and in many ways industry-leading, MetaTrader 4 platform. Additionally, support is also provided for Sirix, which is an all in one forex and social trading platform developed by Leverate. The Sirix platform offers an excellent alternative to the MetaTrader 4 platform, particularly in the social trading features it offers. Whilst most users will likely end up using the MetaTrader 4 platform, simply because it is the most feature-packed and usable, it is nice to have other options available besides the standard ones.

Customer Service

In this reviewer’s experience, customer support has generally been pretty solid. Customer support contact details are provided for both the general office and the compliance and finance department, which helps streamlines things significantly. Customer support are contactable by email or phone, although this is limited to standard working hours between Monday and Friday. Whilst it would be preferable to see longer operating hours, particularly given the different time zones, this is possible, not feasible for a smaller brokerage such as Direktbroker-FX. It would also be nice to see a slightly more fleshed out FAQ and customer help section of the website, which is commonly found on most other broker websites.

Although they do not offer the most comprehensive trading offerings when compared to some of the bigger rivals, the trading on offer at Direktbroker-FX is generally pretty reliable. They don’t provide much beyond straight-up forex trading, so if you want a more diversified trading platform, you might be better served elsewhere. Having said that, what they do provide, they do pretty well. The spreads fall in and around the industry average, and the different account levels provides a nice bit of variety depending on the type of trading you want to do.