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Our full FXGiants review is coming soon.
As an international, Financial Conduct Authority (FCA) regulated online broker. FXGiants has, in a relatively short lifespan so far, positioned itself as one of the up-and-coming forex brokerages that cater to the retail and institutional investor market. With a presence in more than 150 countries around the world, FXGiants provide users with access to trading across over 200 instruments through their cutting-edge trading platform. Founded by and composed of a group of industry experts with years of experience in the financial industry, FXGiants aim to provide the highest possible service to customers with full transparency.
Customers will be required to deposit a minimum of $500 to get trading with FXGiants. While this is quite high compared to other brokerages out there, considering the average initial investment of most users, this isn’t as much of a hindrance as you might think. When it comes to forex trading, FXGiants offer both fixed and floating spreads which tend to vary depending on the type of trading account you have with them. On certain account types, spreads start from 1.7 pips on EUR/USD, while on others, there are no fixed spreads—however, this involves a fixed commission of $18 per lot. Overall, if you want an accurate picture of the spreads and commissions you will incur, you should first go to the website and decide what sort of trading account you want to open up with them.
As with most other brokers out there, FXGiants provide users with access to the popular MetaTrader 4 platform, which is the preferred platform for most brokerages—and users—out there at the moment. The MetaTrader platform is well loved for its user-friendly interface and analytic tools, which offer an easy to use yet technical platform for novice and veteran traders alike. Support for alternative platforms is provided if you have a preferred one, which is good to see support for.
The customer support offerings FXGiants have in place are fairly standard for the industry and don’t stray too far from the classic formula of contact by email or phone within working hours. One thing that is missing is a well-stocked FAQ section, which is something we would like to see them work on in the future. Based on our research online, the reviews of the customer support seem somewhat mixed. Some users seem positive, but others appear to have had quite bad experiences where customer support have been slow to act if not unresponsive.
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