USGFX Broker Review

Commissions & Fees

The commissions and fees you incur on your trades will generally depend on the type of account you have. The basic account has a minimum deposit of $100 and spreads start from 2.8 pips. The next account level up requires a $10,000 minimum deposit, with the next step up requiring $50,000. The spreads on these start at 1.5 pips and 1.3 pips respectively, which while not the highest we have seen on the market, aren’t necessarily competitive—especially given the high minimum deposits. The basic account represents the worst value of the three and doesn’t seem to keep pace with other brokers.

Platforms & Tools

Trading is delivered primarily via the MetaTrader 4 and MetaTrader 5 trading platforms. For both versions, both desktop and mobile-friendly versions are available, and the standard of trading is every bit as good as we have come to expect from the MetaTrader crew. Additionally, there is also a multiterminal option for more advanced traders, along with a proprietary Webtrader. Social trading options are available on USGFX via ZuluTrade or MyFxBook. In our experience, the platform and website themselves were straightforward to use and intuitive.

Customer Service

Although customer service can often be a make or break point for many mid-tier brokerages out there, this doesn’t seem to be the case for USGFX. In fact, customer support is one of USGFX’s strongest aspects and they have proven to be an industry leader of sorts. Each investor is assigned a personal account manager from the firm to help manage their account. And in addition, 24 hour a day customer service support is provide through their network of offices around the world. The website also supports a number of languages as standard, which increases its overall accessibility.

Having considered everything USGFX has to offer, the platform generally presents a pretty solid package. If you are located in the Asia-Pacific region, it is easily one of the most full-featured platforms out there at the moment. However, on the other hand, the reduced spreads offered on both the premium and basic account types would probably be enough to put most serious traders off—particularly given the high minimum deposit requirements. Despite this, the level of customer support on offer is fantastic, and the educational resources available through the website are some of the best we have come across to date.